Cloud Based Telephony Solutions in Delhi NCR, Bangalore & Chennai, India | C-Zentrixcloud

Features

24*7 Support

Support agents to support your business needs at all hours.
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CZ Bar

All the CTI functions integrated to your CRM

MIS Reporting

Comprehensive detailed reports of both your inbound and outbound telephony
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Call Recording/ Voice Logger

Record, analyze and train your agents

Screen Logger

100% agent screen recording
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Real Time Notifications

Never miss an important business opportunity

Skill Based Routing

Assign calls to your agents on predefined business rules and utilize their full potential
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Auto Dialer

Our smart auto dialers automatically dials out the right set of audience for you and pass the live calls to our agents.

Sticky Agent

Let your agents get used to your customers and get them connected automatically with each other each time.
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To know more read brochure

 

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